Working Mono · an AI-native firm

Is your business AI-legible?

Your agents inherit your data problems. The CRM can look clean while the business is unreadable. PATCH maps the terrain, builds the memory, and ships the workflows your team and your agents act on.

We do the work. You own the machine. Foundation live in month one.

Proof

30+Commercial systems delivered
Month 1Foundation live, guaranteed
100%Owned by you
200+Patches shipped to client systems
Attio Founding Expert Partner
Trusted by AI-native teams Granola Reducto Corti Cache Vetrec
The problem

The CRM can look clean while the business is unreadable.

Product usage, billing, support, CRM, lifecycle, and market signal all live in different shapes. Your reps work around it. Your agents inherit it. PATCH maps the terrain, builds the memory, then ships the workflows, into infrastructure you own.

How it compounds

Ship weekly. See what it moved.

Every patch reports the revenue it touched in a weekly ROI report. Every report sharpens the memory. The system trends up, in infrastructure you own.

Step 01

Map the terrain

Consulting discovery asks your team to explain the business in workshops. AI Terrain Mapping runs both halves at once: interview agents debrief every stakeholder while we read the source systems directly. What the team believes, compared against what the APIs prove, charted into a map your team can inspect and correct.

Output: the memory map, committed to your PATCH repo

Step 02

Build the memory

The terrain becomes a source-traceable Commercial Memory in your warehouse: product usage, CRM, billing, and support joined into one model. Every answer traces back to source. Humans read it. Agents query it. Nobody argues with it.

Output: one model your team and agents both trust

Step 03

Generate foresight

Memory shows what is true. Foresight shows what to do next. The system sweeps the account field and locks what should move: the expansion ready for a human, the signal that needs an owner, the renewal carrying risk.

Output: the queue of highest-leverage next actions

Step 04

Ship the patch

The next action becomes a patch: routing, lifecycle, alerts, enrichment, dashboards. Built, verified against live data, and landed in your repo. Production workflows your team acts on the same week.

Output: a verified patch, live on your infrastructure

Step 05

Learn from the result

Every patch reports back. What the system surfaced, what the team acted on, and the revenue it moved, trending week over week. The ROI report reads like an instrument, not a slide deck.

Output: the weekly ROI report, revenue moved

Step 06

Update the memory

The result feeds the memory. Definitions sharpen, joins extend, exceptions get recorded. The system gets sharper every cycle, and it compounds in infrastructure you own.

Output: a sharper memory, and the next patch ships

Is your business AI-legible? Find out in 20 minutes.

Book a 20-minute call
Ask, then act

One memory. Every surface.

Inputs
attio
stripe
metronome
snowflake
segment
postgres
slack
hubspot
mixpanel
intercom
zendesk
linear
bigquery
salesforce
posthog
amplitude
+ and more
Month one

Month one makes the business readable. Weekly patches make it move.

We absorb your context, then deploy the infrastructure around it. Concrete by design: warehouse live, first workflow running, query surface working, code committed to your repo.

Week 1

Map the terrain

Your team names the bottleneck worth fixing first. We chart the sources and stand up the warehouse and data model underneath it.

Week 2

The first loop closes

That bottleneck runs on real data, not a demo. Signal goes in, the right action comes out, for your team.

Week 3

Query surface and alerts

Slack alerts and the query surface go live. Your team asks questions and acts, and we push changes between sessions as you learn.

Week 4

Foundation owned

Code committed to your repo, data in your warehouse. The foundation is live, or your money back. Then we queue the next patch.

You own the machine.

You own the artifacts. You commission the work. Code in your repo, data in your warehouse, workflows on your infrastructure. Cancel any month and the system keeps running. We keep it compounding.

In production

Real systems, running today.

Not a Notion deliverable. Running commercial infrastructure across 30+ owned systems, operated weekly.

The next step

Let's make your business legible.

In 20 minutes you'll know how AI-legible your business is, and what it would take to get there.

prefer email? contact@workingmono.com